Poor Management, Lots of re-structure, Losing its values - Anonymous employee Midland Heart Employee Review

1.0
13 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

•Main head office building is modern; •Good technology system; •Free refreshments in Bath Row; •salary is higher than competitors (housing association). •Excellent branding as a company. • Pension scheme

Cons

Midland Heart is going through significant change with re-structure in all parts of the company. Employees have to apply for own jobs & lots of uncertainty. Lots of employees have left due to this, looking for more stable organisation. Promotion to management role is good if 'your face fits' and not about your skills & experience. Most managers (team leaders & and higher) are very young, new to the role and doesn't really know how to manage a team or develop staff. If you make a complaint about manager's incompetencies these fell into deaf ears and nothing is done. Most employees here are too scared to say anything against management or make a complaint. Too many experienced employees have now left and Midland Heart is losing its values & culture. High turn over of staff. Communication/feedback by senior management is poor with regards to any changes within department. - Total reward strategy has been reviewed with regards to sick pay and sickness (due to high levels of sickness in the organisation). - In Care & Support, most employees are overworked but less valued.

Explore other reviews about Midland Heart

5.0
12 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

No cons at all All is good

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Midland Heart Response
2y
Thank you for sharing your comments. We’re delighted to hear you enjoyed being part of our team and benefited from the work we’ve done to create a positive working environment for all colleagues. That’s something also recognised on a national scale this year with us being placed in the top 50 large companies to work for by Best Companies.
4.0
4 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open office is nice if you enjoy being sociable. Managers do listen to your concerns. There's a culture of discussing ideas freely.

Cons

Can be a bit hierarchical at times.

1
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Midland Heart Response
3y
Thank you for sharing your feedback with us and for recognising the work we’ve been doing to collaborate with our colleagues to continue building inclusive working environment where everyone feels supported to thrive in their career. Along with providing specialist training for our managers so they are well equipped to support their teams, we seek regular feedback through our employee body, our Colleague Champions, who are always on hand to listen to feedback from colleagues and share with senior leaders. We also encourage colleagues to take part in our annual b-heard survey, and we’re delighted to say we were named by Best Companies as one of the top 50 large companies in the UK to work for in 2023 based on their feedback in our most recent survey. Following the feedback, we’ve launched our Your Voice in Action campaign, continuing to take action on the important issues that matter to our colleagues as highlighted in the survey. We’re always open to new ideas on how we can develop our offering and working environment, and we’d encourage you to share any ideas with us by emailing AskHR@MidlandHeart.org.uk.
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