Pros
unable to state a pro
Cons
1) Handovers were not done fully and expects you to learn and find out yourself by asking all the different departments 2) They expect you to work outside of your working hours. Yes it is a benefit that they gave me 40 hours as written in contract is 44 hours but they expect you to be on the phone to be able to answer questions. Basically no work life balance 3) No proper workflows and expect a supervisor to make the changes when it is a job of a manager to do so. 4) Blames the staff for everything, never will be the management wrong doings 5) Lack of manpower and the AM tells me "she/he is not able do anything to help." Expects you to do a work of 2-3 manpower and solo run the shift when someone backs out and no office staff is willing to come and help. 6) Lack of communication. There is a very big communication breakage but no one is attending to the issue