AVOID AVOID AVOID - Guest Services Representative Minnestay Employee Review

The leadership team is super passionate about creating the best experiences for guests and homeowners. The company is always working to improve processes and support all teammates. Team members are all so nice and helpful when working in individual business units AND cross functionally amongst other teams.

It's a small company so things can get hectic. Busy season can take a toll for sure, but leadership is always working to fill gaps, hire more, and change process to grow with the company.

If you enjoy having to create the wheel over and over again this is the place for you. If you thrive in an environment where you’re having to spend time digging for information and training you need to do your job AND continue to somehow DO the job while doing that, this is the place for you!

Despite goals being created and agreed upon by all management staff, the owner will disregard and twist the verbiage of set goals when needed in order to fit his narrative. Owner travels a lot and comes in and out of daily operations which creates a lot of issues within the management staff and inconsistencies. Unprofessional environment.