Pros
- Additional day off for most holidays
- Remote work
- Flexible PTO with an encouragement to take a minimum
Cons
- Terrible onboarding and training experience. A better initial training program is needed vs watching a bunch of high level self paced videos
- The opportunity for growth is low, rarely are there openings in the organization. I didn’t even know who my HRBP was after the initial left when I was hired to even discuss growth opportunities
- The Talent Acquisition Manager reached out months after hired asking for feedback, but did nothing with it
- Tenured employees fail to provide the new employees the guidance needed to be successful i.e. mentorship programs
- Company lacks a lot of internal processes making the customer experience poor, and constant internal confusion. Reactive vs Proactive
- Leadership asks for feedback, but doesn’t take action
- Constant change of department direction making it tough to establish focus
- Departments operate in silo making cross collaboration very poor
- Many departments short staffed and overwhelmed, which presents many gaps. Yet they won’t open the headcount
- Was over-promised on bonus % by Talent Acquisition Manager at time of interview, and in reality it was by far one of the worst bonus structures I’d ever seen
- Constant turnover of employees from executive leadership down
- Lack of documentation, things live in people’s heads instead of a document
- Tendency to rollout a new product without fully vetting causing a poor customer experience
- Confluence is a nightmare to navigate when in need for internal information
- Medical insurance options could be better
- I’m really not sure why their rating is so high, when in reality the employee morale appears rather low