Poor leadership, no accountability, and a frustrating work culture - Anonymous employee Mister Mobile Employee Review

1.0
23 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on the ground are helpful and supportive..they’re the ones keeping things going despite the poor structure.

Cons

The company has serious leadership issues. Some departments often get involved in matters outside their scope, creating confusion and tension instead of helping. There’s a lack of understanding about the actual work others do, but that doesn’t stop them from offering unnecessary input, which only slows everyone down. Top management tends to support whoever speaks the loudest instead of those who know the work best. Decisions are constantly changing, and when things fall apart, employees are expected to clean up the mess under tight, unrealistic deadlines. When you try to explain the situation, it’s seen as being difficult rather than constructive. And if you don’t follow blindly, you’re unlikely to see any support, recognition, or growth.

Explore other reviews about Mister Mobile

2.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Pay was good; 14 per hour. People I worked with at the store are mostly really nice.

Cons

ALLEGEDLY was spied on through CCTV which is so icky. I was made aware of this from my coworkers as my manager ALLEGEDLY got reprimanded for not giving me anything to do, even though there genuinely are periods of little to no traffic. I was not made aware that I was being made redundant until 3 weeks after. In the first week, I was not rostered at all. Second week, only once. Third week, was not even prompted to send in my availability, so I asked the HR in charge of part timers what was going on and it was only then that I was made aware that I could look for another job. Inventory management system SUCKS. Imagine an inventory transfer of 15-20 items and you're not able to validate it because you accidentally scanned another barcode instead of the IMEI and the system does not tell you which IMEI's are incorrect/missing.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Location is quite convenient with many food options

Cons

predominantly Chinese speaking, even in office setting. Hard to communicate professionally. Micromanaging in some levels. Bosses rarely checks in. Sometimes feel excluded because you are not in their culture. Overworked but nobody cares because its normal. At least you get weekends to yourself if outsourced people don't bother you I guess.

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