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      Mitrade Group

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      Mitrade Group reviews

      A Toxic Experience – Run Far Away - Anonymous employee Mitrade Group Employee Review

      1.0
      17 Aug 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      To be fair, the office location is good and majority of the colleagues are nice and helpful.

      Cons

      Mitrade should be a case study in how not to run a company. The management team is like communist party, more interested in power plays than leading effectively. Non-existent communication between different offices, PRC colleagues are more interested in back-stabbing & sabotaging you than working collaboratively. Zero recognition for your effort as every employee is just a pawn to the owner, extremely high turn-over rate as every quarter, employees are fired without valid reasons. I wouldn't wish this experience on anyone, do yourself a favour and avoid this company like the plague.

      avatar
      Mitrade Group Response
      2y
      Dear Anonymous Employee, Your feedback means a lot to us. We want you to know that we're taking your experience seriously and are committed to making things better. While we understand that your time here might not have been ideal, it's important to mention that many of our team members have had positive experiences, as reflected in other reviews. As a dynamic fintech company, we're all about testing ideas, embracing failure as a step to success, and learning from it all. The world around us changes fast, so we're right there evolving with it, always pushing boundaries and challenging ourselves. Our people are our backbone. We believe in a meritocratic approach, seeking out the best-fit talents who drive our company forward. Mitrade is an award-winning, licensed, and regulated trading platform. Our commitment to excellence is rock-solid. Nonetheless, we hear you – your feedback truly helps us shape a better future. Regards, The Mitrade Team

      Explore other reviews about Mitrade Group

      2.0
      20 Apr 2026
      Employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Pretty good work life balance 2. Pay comes in on time 3. Pantry is pretty good That's about it

      Cons

      1. Inadequate support from higher management 2. Working with external teams can make you pull your hair 3. Direction from upper management is like asking your mum whether you can go out to play but she says go ask your dad. And the cycle repeats itself 4. Chinese language for business conversations is needed as such, huge learning curve and inefficient at times when you need to translate things. 5. Management has inculcated a ever-learning-environment by not implementing proper turnover SOP. As such, you are learning everything from scratch once someone leaves. 6. Expect yourself to constantly contemplate whether or not you have communication issues with how individuals respond to instructions and queries.

      4
      avatar
      Mitrade Group Response
      4w
      Dear Anonymous Employee, Thank you for taking the time to share your feedback and experiences with us. We appreciate your positive comments regarding work-life balance, timely salary payments, and the office pantry facilities. At the same time, we take your concerns seriously and value the candid feedback provided. We understand that effective communication, alignment across teams, and clear operational processes are essential for a positive working environment and long-term success. As a growing and evolving organization operating across multiple regions and cultures, we acknowledge that there are areas where improvements can and should be made. Your comments regarding cross-team collaboration, knowledge transfer, onboarding processes, and communication alignment have been noted and will be carefully considered. We continuously strive to improve our internal processes, strengthen operational structures, and create a more supportive and transparent environment for all employees. We also appreciate your suggestions around employee development, retention, accountability, and SOP implementation. Constructive feedback such as yours helps us identify opportunities for improvement and better understand the employee experience. We wish you all the best in your future endeavors and thank you once again for your time and feedback.
      2.0
      7 Apr 2026
      Employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - It's at Suntec City, so it's quite accessible. - The HR executives really made the interview and hiring process feel quite smooth. - You'll definitely be able to improve your Chinese.

      Cons

      - The capabilities of overseas counterparts are extremely questionable. - Your workflow is heavily dependent on whether overseas counterparts can deliver. Most times, you are just waiting on them before they can deliver which can sometimes take weeks. - For those who think that you can bring your experiences and expertise from previous jobs to this company, think again. You'll be extremely surprised that you won't be able to, unless you are the ones who are extremely favoured by management. - For a company that is global, very little seems to have been properly established. This leads to tremendous confusion from many departments. - Making the higher ups happy seem to be more important than starting / doing things right. People hired in the higher up positions also do not seem to have the required expertise / knowledge in their supposed roles to give strong direction.

      6
      avatar
      Mitrade Group Response
      4w
      Dear Employee. Thank you for taking the time to share your feedback and perspective. We appreciate your positive comments regarding the accessibility of the office location and the support provided by our HR team throughout the recruitment process. It is encouraging to know that these aspects contributed positively to your experience. We also acknowledge the concerns you raised regarding cross-regional collaboration, operational alignment, communication efficiency, and organizational structure. As a global and fast-evolving company, we recognize that working across multiple teams, regions, and languages can at times present challenges, and we continuously strive to improve coordination, clarity, and overall operational effectiveness. Your feedback regarding workflows, onboarding of expertise, decision-making processes, and leadership direction has been noted. Constructive feedback helps us better understand employee experiences and identify areas where further improvements may be needed. We remain committed to strengthening collaboration across teams, enhancing internal processes, and building an environment where employees can contribute meaningfully and continue to grow professionally. Thank you once again for your feedback, and we wish you all the best in your future endeavors.
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