Avoid This Company at All Costs - Operations Manager Mochi Health Employee Review

Pretty good so far, autonomy, decent technology, and the support team is very helpful.

There are at times a few hiccups with the tech stack at times, but nothing major and errors/bugs usually get fixed right away anyway.

Working with kind and hardworking teammates and free/lunch dinner were the only silver linings to the dysfunctional, top-down culture.

Leadership of Mochi Health had no realistic understanding of timelines, often setting unrealistic expectations that were difficult to meet given the scope of work and available resources. Employees were treated inhumanely and disposable. There was a lack of clear structure, with the CEO closely involved in every individual contributors’ day-to-day work The company has a problem with high employee turnover, including terminations with no clear rationale. This caused low morale and a general sense of uncertainty among employees. There were instances where leaderships' behavior crossed professional boundaries, including instances of workplace harassment, which impacted the overall sense of safety and trust within the organization. Leadership lacks trust. New hires were subjected to intense “stress testing” periods. Policies were in place, including monitoring time spent in office and at desk, restricting phone access, and monitoring office surveillance footage by leadership. I strongly do not recommend working at Mochi Health.