1.0
19 Jul 2021
Former employee
Milwaukie, OR
Recommend
CEO approval
Business outlook
Pros
You can work from home, yet they monitor every minute you are on the phone or on mute. Decent pay, but not worth it.
Cons
Steep learning curve, too many supervisors and leads that do nothing but micromanage you and you cant get any help when you are struggling. Both providers and members are extremely rude, sometimes yelling or cussing at you, their whole system sucks and is always lagging or down which creates more frustration. Expectations are high for the amount of knowledge needed for this job.