Frightening Environment - Customer Advocate Moder Employee Review

The training was irrelevant ultimately, as was told that “nothing makes sense at this company” by management and to disregard what the couple weeks of training was telling us. Micro management out the butt. Constant criticism (not the constructive kind) about adapting to a process that makes no sense for a higher up manager that has zero clue as to what is going on and has zero empathy or consideration for the fact that it is human beings that are working for them, not some lot of robots. They hound the processors and blame them for everything when none of there other departments all with their hands in your files are the ones causing the delays & complications.