TOXIC!!!!!!!! - Anonymous employee Money Wellness Employee Review

Taking the job at this company was one of the worst decisions I’ve made. Advisers are on phone calls back to back, some calls over 2-3hours long and get no respite or time to finish admin. Micro-management is imbedded so deep in the culture, you can’t go to the bathroom without asking a manager. It’s like being back in school. Management don’t take lunch breaks and advisers always have to ‘take one more call’ for a few hours before having a break of their own. If you finish at 6pm, you are expected to finish the call you’re on (again… could be hours long so you may still be on a call at 7-8pm) Senior management are snobby and give no recognition to the people that actually do the work. I’ve seen managers cry and upset with the way they have been spoken to from senior management. No progression opportunities no matter how much it is promised when you start the role. You fill out surveys every so often to see how employees are finding the working environment. There is a ‘quick fix’ of offering incentives for a month but then it all goes out the window.