Clumsy, reactionary company in its death throes thanks to its leadership's narcissism, gullibility, and sandbagging. - CIS MoneyGram Employee Review

1.0
23 Jul 2015
Recommend
CEO approval
Business outlook

Pros

This company will probably be purchased by a better-run enterprise who will tear it apart, absorb anything worth keeping, and sell off and/or trash the rest. If that happens, everyone will be better off. Hopefully this happens in a hostile fashion so that the leadership gets a little taste of how they've treated their employees.

Cons

This is from their website "We understand the importance of career development, so we provide many opportunities for you to learn, grow and, best of all, succeed." Lies. All lies. There's no career development. There's no training. There's no opportunities. There's no upward mobility at Moneygram. They are a reactionary company, so they have to cannibalize from companies that are more innovative. Moneygram is a company full of traitors with no original ideas. Anyone who "succeeds" at Moneygram is a sociopath, or a sycophant, because that's the culture. Here's a fact: I worked at Moneygram for almost eight years, and I never once used any of their products or services. And that's not something I intended. I'm not bragging. But it is a fact just the same. Moneygram is a retail, money-transfer company. Think about it: You can transfer money on your phone, so who really needs the services of this company anymore? I'm not suggesting that Moneygram services aren't needed. Poor people need them. Desperate people need them. People with terrible credit who can't get a bank account or credit card need them. Technology-phobic individuals need them. Bail bondsman need them. Slumlords need them. Fraudsters need them. It's still a money-making enterprise if exploiting people and dredging cash from the bottom of society is the business you'd like to be in. If appealing to the lowest common denominator is the career path you're taking, then Moneygram is the place for you. Here's how misguided the leadership is: They decided to build--with their own technology, and with their own money and resources--a money transfer network for their largest client...Walmart. Immediately following the rollout, Walmart used that very network to offer their own domestic money-transfer product thereby becoming one of Moneygram's largest competitors. Walmart then undercut Moneygram's fees for the same service. *Face palm* Doyeeee! Moneygram is finally investing in upgrades and piloting new services, but they spent too much time sandbagging, so it's too late. Other companies have beat them to the punch. Moneygram has other ways of making money. However, retail fees, and the interest gleaned from storing the cash during transfer are the cows that gave the most milk, and those cows are dying (and now Walmart is also milking those cows). Do your research. If you accept a job working for this company after knowing their history and reputation, you are either desperate, deluded, or pure evil.

Explore other reviews about MoneyGram

5.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast-paced transformation, you get a lot of responsibility Very little bureaucracy, able to make rapid changes to improve the company Renewed focus on retail and real differentiators - not chasing shiny objects Lots of new talent has leveled up every single function for the better Great people & culture, collaborative Remote

Cons

So much happening it is hard to stay on top of it all if you aren't regularly talking to other functions A bit isolating - no opportunity to meet people in person

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, good amount of pto and holidays off.

Cons

Horrible leaders that pretend to listen. They don’t involve the rest of the team and don’t hold any team meetings like all hands before Madison Dearborn took over. Upper management feels extremely fake and don’t care.

1
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