Pros
Disclaimer - I am in Technical Services under Customer Engineering so can only comment about my Org. TS leadership is trustworthy and built a truly welcoming and collaborative culture. Leadership is approachable and actively put in effort to ensure everyone has a voice and feedback is valued. It's not BS, it's legit. I actually have the same positive view of C-level leadership also. The new CEO CJ has been very invested and transparent with his activity in the first few weeks and it's nice to see. I have heard rumors of toxic cultures in other orgs but mostly Sales, which is always cutthroat in most companies anyway. We work closely with Product and Engineering and can honestly say everyone I've worked seems to enjoy working here. Tons of perks, employee resource groups, etc.
Cons
The bar his high for performance, and for good reason. The company compensates well so we need people who are deserving. That said, we also hire really well so it's very rare to see underperforms let go in TS or Customer Engineering. Turnover is also very low so people are rarely leaving on their own compared to other companies.