Great people + culture but overloaded teams - Account Director Monks Employee Review

3.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Collaborative culture between teams/departments, strong support from regional teams especially on pushing AI initiatives, transparent management when it comes to company financials and issues.

Cons

Resourcing decisions by upper management is destructive and teams are overloaded. Hire loads of people then let them go when new biz doesn't come in. Too scared of losing clients so end up giving work away for free, not hiring resources to cover the additional work, and overloading their remaining staff. Saw a lot of accounts people burning out and crashing. To be fair, current management inherited a lot of poorly costed contracts + projects and had to make do, but weren't able to push for renegotiation.

Explore other reviews about Monks

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great coworkers Lots of room to Frow

Cons

Hard work life balance Sometimes unorganized

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. Started as a solid brand with talented coworkers.

Cons

No real upward mobility or promotion opportunity. Higher-level senior management is disconnected from creative leadership and tends to gamble a bit too much with client relationships. Agency promises a lot of benefits and growth opportunities for employees that do not come to fruition. When budgets get tight, they cut creative teams regardless of whether the account and employee have been performing well for the agency.

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