Not looking good -- pay attention to the negative reviews - Account Team Monks Employee Review

2.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

This agency was once great. You might think that the negative reviews you see on here are just bitter disgruntled ex-employees, let me assure you, these reviews are merited. Beyond the layoffs, there is an exodus from this company that I've never seen before professionally. The holding company's (S4 capital) visions of grandeur have derailed the agency culture and the business overall. They prioritize profits over people. For example, there have been rolling layoffs in the US without communication from leadership of when they will happen, or if they are finished. They've outsourced work to satellite offices where resources are much cheaper and often lower quality in their output, all for the sake of maximizing margins. It's a mess. So what are the pros? - Pockets of talented people, though they are becoming increasingly scarce - Benefits -- but is this really why you want to work somewhere?

Cons

- Long hours, resources that are over-allocated - Scattered resources of varying talent, most speak English as their second language - Since teams are global, time zone issues are a big problem - Everything is remote, and most teams are all in different locations. So there is a complete lack of camaraderie - Each capability is actually a different agency that has been acquired and has completely different processes. The promised integration under one system is "on-going" but in reality a complete pipe dream and a failed experiment.

Explore other reviews about Monks

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

great place to work often

Cons

not ideal break time options

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team members who are in the weeds

Cons

* Low pay and lack of career progression. Last year I had my first raise in years but it was a VERY small increase that hasn't improved my quality of life unfortunately. This year they pushed the merit increase by half a year. There isn't a doubt among all of colleagues that this is an intentional move to get more folks to quit / save money. * High employee turnover. * Multiple waves of layoffs and departures since 2024. Lack of communication and planning around layoffs leads to us having to figure out solutions on the fly and it honestly does not seem like that leadership cares about how these layoffs are affecting the CURRENT business. * Rotating door of Execs who have no idea what's going on in the ground. We're just treated like numbers on a spreadsheet.

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