Cant wait to leave - Consultant Monocle Solutions Employee Review

1.0
30 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Strong emphasis on skills training. Great investment into social events to boost company morale. Company hires the cream of the crop.

Cons

Company struggles to maintain a positive working culture due to management's leadership style. Senior executives enforce a military style of leadership where consultants have to ensure they do not appear smarter than their managers before the client. Consultants are not afforded the autonomy and trust required to solve projects in their own way. What the managers say goes. The training programme is not tailored to suit our career ambitions and goals. We are all required to obtain the same certifications regardless of whether we have a technical IT background, Finance or Accounting background. If we dont obtain certifications by set period, it negatively affects our scorecard. Scorecards are currently very subjective and not standardized at all. It is purely according to your line manager's discretion .i.e two consultants can obtain the same certification and one gets a bonus while the other does not, purely on the basis that one line manager does not weigh the certification the same. We are a small company so HR has minimal power to intervene in these kinds of disputes and call senior line managers to order. Female colleagues are only afforded 1 month's paid maternity leave per year that they've worked here. Meaning you have to have been employed for 4 years to receive 4 month's paid maternity leave. Approval for annual leave is scrutinized to the nth degree. Exceeding your leave allocation by as much as a day will require line manager's approval, director's approval and if you're unlucky C-level executive approval may be required. There is minimal concession or consideration from management in this regard. Our mentorship program does not effectively assist one through the world of consulting. Mentors are not trained to be leaders and as a result the mentorship program ends up being a checklist session to ensure we are in line with the latest company policies and rules. The program should grow us in terms of soft skills, career projection and enable us to be the best consultants for the firm but this is currently not the case. The company is slacking tremendously when it comes to cultural transformation. Just have a look at our board of directors and decide for yourself. The morale is currently so low that consultants and other experienced hires do not stay for longer than 18 months in this firm. Only graduates fresh from university stay longer because they dont have any other credible work experience to get back on the job market. The company pays well if you can speak well and stand up for yourself, however, we have no benefits whatsoever.

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Monocle Solutions Response
7y
Dear Employee We as management take each employee’s experience of our firm extremely seriously, and we are very disappointed to learn that you are not currently enjoying yours. We gather from your review that you had a negative experience with your direct line manager, specifically around your latest performance review, which we assume was negative and not in line with your expectations. We aim to always be fair and objective, and if one employee feels that this did not apply to them, we would like to learn about this and rectify the situation if needed. We have an open door policy and have always implored our employees to engage either through mentorship, your executive or HR to resolve any issues, and if this did not work, directly with the C-level execs. We pride ourselves with having a well-tailored training programme. This training programme is specifically designed to address the skills and knowledge required for our projects and add value to our clients. The training is fully funded by Monocle and the employee has the opportunity to obtain various international certifications and designations. Unfortunately, we have not received any formal complaints of this nature via any of the formal channels, including HR, therefore your anonymous comments make it impossible for us to act and resolve this matter. We still urge you to approach HR directly to air your grievances in a confidential manner. Lastly, we take transformation very seriously as can be seen in our BEE level 2 status. We are working very hard on hiring a significant number of African, Coloured and Indian candidates and developing selected African, Coloured and Indian staff through our executive acceleration plan, in order for us to promote some of our own staff into executive positions sooner. Please feel free to contact us or the Employment Equity Committee members if you would like any more information on this matter. COO

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