Great coworkers,horrible execution by executive staff - Engineer Moon Express Employee Review

1.0
13 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Engineering team (at its peak) was fantastic. Lots of diverse experience, tons of smart people. Working with/learning from them was a joy. The goal of the company was exciting and the company was small enough that all employees had some influence on the direction of the overall system. A very good stepping stone for young engineers. The office was very informal and laid back. Paychecks never were delayed, which is more than apparently can be said now.

Cons

I would be very wary of any of the positive reviews on here. The negative ones are all representative of my experience at Moon Express and that of my coworkers on the engineering team. The entire company feels like smoke and mirrors, particularly the last few years. Lots of money spent on making mockups and then calling them "prototypes". This is very misleading and never clarified in their media coverage. Very little real hardware has been built, with the exception of a bipropellant engine prototype. This is not a company that is on the verge of sending a spacecraft to the moon, as they would have you believe. It is clear they are out of money, likely in large part due to losing a lawsuit they initiated vs a vendor they wrote a bad contract with, then refused to pay (Moon Express v. Intuitive Machines). This resulted in Moon Express owing Intuitive Machines $4.1MM in stock/cash. Pay is very bad. Often 40-50% less than market value (they claim they pay 20% less than market, this is demonstrably false). They lure people in with the promise of doing awesome stuff and then appeal to everyone that they must make sacrifices to achieve the goal of going to the moon and that stock makes up for that. General lack of management/structure that any successful company tends to have. Too many executives relative to the size of the company. Very little (and frequently obfuscated) communication from executives to engineering staff. No performance reviews during multiple years at the company. Very little functional management (technical leads were forced to manage individual contributors begrudgingly). Executive management would dictate aggressive schedules to engineering then not release funding to go purchase components/machine parts/etc, then be very concerned when deadlines were not met. It was ultimately revealed that this was due to funding, which is a valid reason, but be up front with engineering so that they aren't constantly being jerked up and down. When we did get approval to issue POs we would frequently delay payment to vendors for months past net 30 terms. Someone mentioned a roller coaster. This is very accurate. Lack of "skin in the game" for many executives. One executive who basically oversaw all day to day operations of the company, including personally approving all purchases for much of the early days of the company lived in Canada full time and only came into the office for at most a week a month and more often than not on average probably a week every two months. He was very unresponsive via phone/email and it was clear that when he was visiting the office it was generally before/after he was on his way to vacation in the states. Many more executives who had titles and were presumably collecting salaries but were rarely if ever in the office. CEO sells a good story to the media/investors but is generally perceived as very untrustworthy by employees. Many broken promises and general lack of respect for employees. Many of us suspect that C level management is not truly interested in going to the moon but mostly interested in living the lifestyle of executives running a company that is "going to the moon". The biggest con is that somehow Moon Express continues to get positive media coverage and continues to be in a position where they may be able to con the American taxpayer out of money via NASA contracts by selling a story that consists of slick mockups and graphic design but no real technical substance.

avatar
Moon Express Response
7y
COMPANY RESPONSE: We believe that this negative review recently posted is from an individual who worked with us some years ago. If it's who we think it is, this is someone with deep passion and talent who we regret has bitter feelings about the company. It's clear from the emotions attached to the parting of some former employees that Moon Express is endeavoring to do something very important to them and was far more than just a "job". The company and its leadership understands this, and despite the harsh criticisms in this post, some with merit from the past that we have tried to improve on, but many due to misunderstandings and misperceptions that may never be reconciled, we appreciate the efforts of everyone who has worked with us on a very challenging vision with large financial and technical mountains to be climbed.

Explore other reviews about Moon Express

5.0
16 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For anyone interested in space exploration, working at Moon Express is a breath of fresh air. The company is small, which gives you the opportunity to blaze your own trail, and explore areas of interest. Living and working on the Space Coast of Florida, is amazing. Rockets launch monthly from Cape Canaveral, occasionally having three (3) or more launches each month. The night launches and flyback of the Falcon 9 is breathtakingly beautiful. All this while living in a vacation destination. The local area has all the amenities anyone could want (mall, movie theater, and many family owned & chain restaurants.) You can surf and fish all year round, and Orlando International Airport is a mere 40 minutes away. Take a cruise to the Bahamas, or spend an evening on the casino boat. Being part of Moon Express is being part of space history, and I am grateful I get to be a part of it. Their ambitious goal to be the first commercial lander on the Moon is within reach, and it takes a lot of effort to achieve. As a member of the team working to make that happen, your role directly impacts the mission. Since it is a small team it quickly feels like family.

Cons

Not everyone who wants to can be a part of this: As a small team everyone needs a high level of dedication, commitment, and ability to go with the flow, and work together. As a small company, policies and best practices are still emerging. Direction may be limited; you will be expected to learn what you don't know to get the job done.

3.0
11 Oct 2018
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

I loved that this job gave me the skills to work in a field that is in my passion: propulsion engineering. I got to work with some excellent engineers who were nice and friendly. I got to work on the testing of their propulsion engine and develop skills that would come in handy for future jobs.

Cons

Their facilities was a big hassle with all the employees since we initially had to be cramped in an office as their other building was still in the process of being renovated. Once we were able to go out to that building, the A/C wasn't working so we had to make use of a small one in the window, however, wasn't very effective at cooling the room. The testing process took a long time and was hoping to get some hands-on experience with that part but unfortunately didn't because of the long process it took.

See reviews by: Helpful|Rating|Date|All