During certain times of the year, the workload becomes unsustainable. Back-to-back site visits, last-minute travel changes, and on-call expectations can lead to 60+ hour weeks without adequate recovery time. While the company says it values work-life balance, field engineers often feel that expectation doesn't match reality. There is also a lack of standardized tools across regions, which means we waste time figuring out inconsistent equipment instead of solving customer issues. Career progression for field roles into management or HQ positions is unclear, and many senior engineers feel stuck.