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      Mr. Handyman

      Part of Neighborly®

      Engaged employer

      Mr. Handyman reviews

      Owner expects psychic knowledge, ZERO training. - Customer Service Representative/DISPATCH Mr. Handyman Employee Review

      1.0
      2 Apr 2019
      Customer service representative/dispatch
      Recommend
      CEO approval
      Business outlook

      Pros

      Working with clientele was fun, technicians were pleasant.

      Cons

      Owner is hateful and negative, talks down to employees. Constant arguing between owners and management over proper process and procedures. Inconsistent employee expectations in attendance and production - blatant favoritism. Conflicting directives that create chaos and inefficiency. Not a 40 hrs as promised and no benefits.

      Explore other reviews about Mr. Handyman

      5.0
      13 May 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing work life balance. Working by yourself, perfect for the divergent people. Company van with gas paid for starting day 1 that you get to take home daily. Penny (owner) is amazing and the best boss.

      Cons

      Small company so health insurance is very pricy (125.00 per paycheck).

      5.0
      26 Mar 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Boss fights to have solid employees, no poisonous attitudes, great pay and benefits, office staff is supportive and very good at what they do.

      Cons

      The only major one is that this is a “road life” job. It’s not for everyone, but it’s what I’ve done for nearly two decades so I am used to it.

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      Mr. Handyman Response
      2mo
      Thank you for the great review and for being part of Mr. Handyman for more than three years. We’re so glad to hear you feel supported by your owner and office team, and that the culture, pay, benefits, and focus on building a strong team have made such a positive impact. We also appreciate your honest note about the nature of the work — the road life definitely is not for everyone, and we’re grateful for professionals like you who bring that dedication and experience every day. Thank you for being such a valued part of the Mr. Handyman team!
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