wish I had read the reviews first - Customer Service Dispatch Mr. Handyman Employee Review

1.0
10 Apr 2019
Recommend
CEO approval
Business outlook

Pros

there are no pros to speak of

Cons

the previous review of April 2019 was spot on! what little training there was was severely lacking and you are thrown on the phones with high expectations but have NO idea what you are doing which makes each phone call beyond difficult! differing opinions are rampant between employees and one girl threw me under the bus and LIED about what she had directed me to do on a call in front of everybody and I then had to listen to a 15 minute discussion about how perceptions can differ. I turned down 3 other job offers to take this one and am very sorry that I did. please read the reviews before taking any position, thank you Glassdoor! There are NO benefits at all, despite what the ad and website states.

Explore other reviews about Mr. Handyman

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance. Working by yourself, perfect for the divergent people. Company van with gas paid for starting day 1 that you get to take home daily. Penny (owner) is amazing and the best boss.

Cons

Small company so health insurance is very pricy (125.00 per paycheck).

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Boss fights to have solid employees, no poisonous attitudes, great pay and benefits, office staff is supportive and very good at what they do.

Cons

The only major one is that this is a “road life” job. It’s not for everyone, but it’s what I’ve done for nearly two decades so I am used to it.

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Mr. Handyman Response
2mo
Thank you for the great review and for being part of Mr. Handyman for more than three years. We’re so glad to hear you feel supported by your owner and office team, and that the culture, pay, benefits, and focus on building a strong team have made such a positive impact. We also appreciate your honest note about the nature of the work — the road life definitely is not for everyone, and we’re grateful for professionals like you who bring that dedication and experience every day. Thank you for being such a valued part of the Mr. Handyman team!
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