Great Pay & Fast Paced - Customer Service (CSR) Mudflap Employee Review

5.0
20 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Enjoy the perks of a fully remote position with excellent pay and benefits, all in a fast-paced environment. If you're someone who thrives on new challenges every day, this is the perfect opportunity for you! I think the negative reviews come from individuals who may not appreciate hard work (maybe lazy people who dislike working). You'll be handling around 50 calls/tickets/ emails on daily basis, assisting drivers with their concerns.

Cons

Fast paced not meant for the weak

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Mudflap Response
1y
Thank you so much for sharing your feedback with us! It’s great to hear that you’re enjoying your time here! Your positive comments about our management team and culture are encouraging, and your excitement about our annual company offsite reinforces the strong community we strive to build at Mudflap. If you have any other feedback you’d like to share, we’d love to hear it. Feel free to reach out to the People team at people@mudflapinc.com. Thanks for being a part of team Mudflap!

Explore other reviews about Mudflap

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture that is heavily goal-driven, team-oriented and truly cares about building an extraordinary customer experience.

Cons

The day to day work becomes a little monotonous.

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Mudflap Response
3mo
Thank you for the kind words! We’re proud of the goal-driven, team oriented culture we’ve built and the people who bring it to life every day. Hearing that our commitment to delivering an extraordinary customer experience resonates with you means a lot. We also appreciate the feedback about day to day work. As we continue to grow, we’re always looking for ways to expand opportunities, challenges, and development for our teams. Thanks for being an important part of Mudflap.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A fully remote position with great benefits

Cons

Lack of skilled middle management

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Mudflap Response
1mo
Thank you for sharing your experience and for your contributions to Mudflap over the past few years. We’re glad to hear that the flexibility of remote work and our benefits stood out to you. We also appreciate your candid feedback about management. As we’ve scaled, we know there are areas where we can continue to grow and strengthen support for our teams. Feedback like yours helps us keep improving, and we’re committed to developing strong, effective leaders across the organization. Wishing you all the best moving forward.
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