Horrible management and extremely slow pay - Retail Sales Associate Mulberry Employee Review

1.0
13 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Good location, generic sales job

Cons

They encourage you with "incentives" such as $50 store credit that don't get updated for months. It's not unusual to be paid one month after your salary is due, and I have never gotten superannuation from them ever. Asking for a holiday is like asking to be fired, and when anything goes wrong, it's automatically a sales associates fault.

Explore other reviews about Mulberry

5.0
24 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly people. Theres a lot of nice people

Cons

Senoir Management is a lil stuckup full of themselves

2.0
13 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

generally left alone by current management, nice coworkers mostly, mostly relaxed environment in our location. okay pay

Cons

lots of pressure from upper managers who don’t really understand how things work/ don’t work. Lack of consistent communication, then people treating you weird if you don’t know exactly what they’re talking about. US market seems to be neglected until very recently. In my time, things seemed to get better with things like stock and allocation, but in general, communication with the UK is left to very few of the top managers who just report that everything is fine. Crazy turnover. So many people have left due to high pressure, awful managers, awful HR, and then the company has the audacity to try to constantly discipline the people who remain and do their jobs well. One old manager tried to get me fired for something she could have just spoken to me about (which would have handled the issue). Lots of working behind people’s backs. So many store locations closed with little notice, some managers didn’t even know. Managers encouraged to keep things from their teams, etc. Teams are not allowed to grow or take much responsibility, but then expected to do things that would not be a part of their jobs… weird. Every year, there is some major change in management due to bad hires, then firings. Bad people brought in, then all the good people leave. Lots of people miserable in their jobs, but have to stay to pay their bills, so at least try to make it better

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