Grateful For the experience - Customer Care Representative MyPlanAdvocate Employee Review

Great place to work and have a great work/life balance.

The insurance they offer is really bad and expensive.

LI really enjoy working here. My team is supportive, my coworkers are genuinely great people, and my manager is someone I appreciate most of the time. The culture is chill and the day-to-day is usually manageable. Overall, it’s a solid place to work if you like a good team environment and don’t mind picking up things through hands-on experience

Training could definitely be improved. it’s more of a ‘learn as you go type of job but once you get the hang of it, things make a lot more sense. Work-life balance can get tough during AEP, but that’s expected with the industry