Having good staff is important, and it's equally important to make timely payments to them. - Mystery Secret Shopper Mystery Shoppers Employee Review

Friendly and welcoming interview process A few genuinely kind and supportive colleagues

No training or onboarding — expected to figure everything out alone Management seemed inexperienced, disorganised, or simply absent Departments were under-resourced and constantly stressed Company claimed to support small businesses but operated in a very corporate, rigid way No proper structure, guidance, or clear reporting lines Extremely poor internal communication across teams and leadership No monthly check-ins or feedback during probation Lack of flexibility despite claims — very strict about making up time for appointments Outdated and unreliable software/IT — serious concerns around security and efficiency Felt isolated and unsupported after the first week Paid minimum wage while taking on responsibilities far beyond my role I had more relevant experience than my manager — I was constantly supporting and training them, regularly doing their work for them Mental wellbeing support felt performative, not meaningful Let go after probation with no clear reason other than “not fitting in” — no closure, no feedback, no opportunity to improve Overall environment was damaging to mental health — left feeling anxious and burnt out, used the free therapy they offered for months after

Easy to choose when to work

Some Stringent requirements for reimbursments