If you want a job work here but if you want a career go elsewhere. - Anonymous employee NAPA Auto Parts Employee Review

1.0
1 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is just above average with annual raises. Good stock price.

Cons

Politics is a big role. Management only listens to what they want to hear. Traditional company that needs to change with the times. They never take employees' suggestions for improvement. It is micromanaged at the lower level. They keep you in the same job and never want to move you into another based on hard work. The ones that throw people under the bus are the ones that get promoted. Some managers are good while some are not. The bad ones will inflate the actual facts to turn in to upper management. The job you have is the same one you will retire in if you stay that long. Your career will be over if you work with this company. Benefits are cut on an annual basis. Pension fund just recently got frozen which probably gave the top execs a big bonus for meeting the numbers for income. I would give a star rating of ZERO if it were available.

Explore other reviews about NAPA Auto Parts

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Steven is a great manager and is fun to work with.

Cons

Some cars don't have air conditioning

3.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

At the time of writing, I have worked for Napa for 9 years. I can say with a great deal of experience that the fellow employees will make your day. Easy people to work with all around. Something about the shared struggle of working for NAPA will really bring a group of folks together. Customers who come into a NAPA come for a reason. I find this to be a much different experience from other auto parts stores. Customers know what they are talking about, and that makes the job all the easier. Hours are consistent almost to a fault, but you will ceratily get at least your 40 hours.

Cons

When I first started with NAPA, they genuinely cared about their employees(gift cards on bday, anniversary lunch, anniversary gift, holiday bonuses, company-wide holiday parties). That is all gone. All management you will have personal contact with has ZERO authority to do ANYTHING. Do not expect a merit-based raise, or even a yearly raise(no raises in 2 years despite $2.3B in net profit for 2025). It seems to take an act of god to fire employees who literally do not do their job. DO NOT CLIMB THE LADDER. The higher you get in this company, the more you will regret it.

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