Only work here if you don't have any other options. - Intake Specialist NAVEX Employee Review

1.0
19 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Coworkers are friendly and easy to get along with, snacks (e.g., cookies, cake, fruit) are often provided

Cons

Leadership in the Beaverton call center does NOT represent diversity very well. All of the Beaverton call center dispatchers are white, and only one of them is female (note: a dispatcher is one level above an intake specialist). Furthermore, almost all of the Beaverton call center supervisors are also white; there is only one supervisor who is not white (note: a supervisor is one level above a dispatcher). The health insurance premiums have increased, but the coverage has decreased. In addition, the company's contribution to employees' 401(k) is now only half of what it was in the past.

Explore other reviews about NAVEX

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

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NAVEX Response
3w
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team Culture Flexible Schedule (hybrid model) Entry level pay is great

Cons

The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

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