They mean well, could use improvement - Implementation Manager NAVEX Employee Review

4.0
28 Jul 2021
Recommend
CEO approval
Business outlook

Pros

-great on an individual contributed level. I loved my team and my manager was incredibly supportive. -basically unlimited PTO as long as you’re doing the job well and getting your things done and are on top of the ball and customers -collaboration is amazing. Colleague support is something I loved. -they look into career development and growth within the company (see corresponding con to this) -it is a great stepping stone job to get into the industry. People will work here for a year or two and then get a job elsewhere making 15-25k more. They do provide very transferable skills

Cons

-do not provide market value compensation for the role and have minuscule raises (IF you even quality for one) -growing pains while constantly acquiring new companies -constant process and communication issues between departments ( a part of growing pains) -understaffed and employees that are there are expected to do the work they have to do even if it can’t fit in a 40 hour work week -benefits are lacking in comparison to other SaaS companies -they readjusted commission to the point where if something was cancelled or impossible to implement, they’d make you pay them back. And also removed a few additional commission avenues. Together it was an impossible KPI to meet and one you didn’t want to risk going through and have it come back on you. -they nickel and dime customers for every small tiny thing -you cannot apply for a job within without the support from someone (I.e. manager) or else it can be something they use against you as you’re a “flight risk”

Explore other reviews about NAVEX

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

avatar
NAVEX Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
3.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

Cons

Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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