Customer service representative - Customer Service Representative NCR Atleos Employee Review

1.0
11 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Nothing good about the company

Cons

Ncr Atleos lies about level of responsibility and duties during the interview. They lie about the benefits they offer. After they get you to work for them, they just increase your duties and tasks indefinitely without any compensation. They break the laws especially safety laws. My advise is record everything they say, starting from the interview. Voice record all the meetings with managers, HR, team memebers. Voice record your communication with your colleagues because the company turns to your colleagues and rely on them to make nonesense about you just to build a file against you to fire you if you start asking them to respect the laws and the employment contract. For all CEs out there, [customer engineers] you have a false sense of safety and security. Ever since the customer service representatives were moved over to Serbia, the customer engineers in the USA and Canada are not safe. Your libes are in danger. The agents are not able to call the police for you when you're being robbed because of geographical, software and technological reasons. Your life ain't worth anything to them when they are saving big bucks on cheap labor abroad.

Explore other reviews about NCR Atleos

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Never worked anywhere else where the people are so genuine and willing to work together to reach goals

Cons

Health insurance plans can be pricy

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Work independently. Get a company van and dispatch from home. Great schedule with holidays and weekends off.

Cons

Pay could be a little higher. Surprise calls can take you 2 hours away from home anytime during your shift. Sometimes dispatchers can be biased. The better you get as a technician, the dispatchers tend to pick on you more which can be stressful. Some support team members don’t care that you are in bad weather or bad area. They just want you to get the job done

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