Pros
Some capable and hardworking people across parts of the business, particularly in certain investment teams. Exposure to such places and complex stakeholder environments can accelerate learning early in your career.
Cons
Highly hierarchical and status-driven culture with excessive politics, silos, and poor cross-functional collaboration. Leadership often prioritizes optics, control, and internal power dynamics over competence, clarity, or long-term outcomes. Operational leadership is weak for an organization managing billions in retirement savings – basic systems, processes, and communication frequently break down, while employees are expected to absorb the chaos. High performers are often overworked, unsupported, or pushed aside, creating a cycle of burnout and turnover. There is also a noticeable disconnect between the organization’s external marketing narrative and the actual employee and member experience. Instead of simplifying retirement and improving member well-being, internal dysfunction and ego-driven decision-making often create unnecessary hurdles for both employees and the people relying on the fund for their future security.