Pros
Enthusiastic, young, and welcoming team. Fast-changing environment where you learn quickly (for the better of for worse). Promising product with potential in the market since there aren't many companies dedicated to this specific target.
Cons
CX Level Managers are despot, tyrant, compulsive storytellers, with no respect for the employees. They tend to renege on their promises (salaries, bonuses, compensations in general, responsibilities). 0 reliability. 0 scruples. There is no company roadmap: daily work depends on the CEO mood (usually extremely bad). His language (in all possible channels: face to face, emails, chats, calls) includes swear words many times per day to refer to the employees, competitors and providers (among others). HHRR department is just few people working as recruiters not even knowing what is required for the offered job positions. Furtheremore, the inexperience of HHRR members, leads them to make a lot of mistakes with extremely important things such as payrolls, compliance with collective bargaing agreements. Reasons why? a) They do not care about current employees b) They have been instructed to procrastinate tasks related to current employees Either way, you have to, literally, chase after them to get answers regarding important employees' situations and compensations. Weeks, even months go by and no answers back. Expect NOTHING from them. Product Team does not exist. There is no manager or responsible since months ago. The department is in the hands of people coming from the Sales Department with no Product background or experience. That leads not to have Product Backlog / Definitions, Requirements, and according to their understanding working in sprints are not needed. Gender equality does not exist. Perfect example of Glass ceiling: salaries among female and male workers are significantly and noticeable different (they are not based on experience, responsibilities, performance reviews, feedbacks). Obviously, male salaries are way higher. While women have barely no compensation, men have carte blanche.
