These reviews are all true, and management is a big problem. Your not valued at all at Natera and a recent and sudden departure of someone which has rocked multiple departments proves that. We are all treated as if we are dispensable and that does not make make anyone happy to come to work. Don't try to brush this off as growing pains. Growing pains are running out of office space or not having well defined job roles, not being unhappy and underappreciated. Pay is also under market. The IPO was cool but not all of us were given stock so there is a divide between the ones who got stocks and the ones who didn't.
Above everything is the poor management of those who are supposed to lead and guide you and make you strive to do better. There are no leaders at Natera, only yellers. The second you make one mistake, you'll hear about it from 8 different people within an hour, or just not hear about it at all and then just get fired. It's a toxic work environment and all the recent turnover is proof of that. We've had employees quit after two or three weeks...is that not a sign that somthing needs to change?
The job responsibility varies in a company like this because we have customer support, research, laboratory operations, marketing/commercial, etc. all under one roof but no one truly seems happy.