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      National 360

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      National 360 reviews

      Don’t be fooled - Occupational Therapist National 360 Employee Review

      1.0
      26 Dec 2023
      Occupational therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      Leaving my job at National 360

      Cons

      - paying staff to do 5 star reviews - high billable target which is monitored throughout the week, and you must provide a reason as to why you did not reach your target or you are expected to work overtime - if you don’t reach your target you lose privileges such as work from home and flexible hours - micromanagement - unsupportive graduate program - high staff turnover - next to none supervision, and supervisors also lack experience and can share false and dangerous information that can land you in legal trouble - no resources, expected you purchase any resources so that you can actually do your job properly otherwise your clients suffer - low pay and expectation to cover expenses such as tolls, rising fuel costs, resources, etc

      avatar
      National 360 Response
      2y
      Thank you for taking the time to leave a review for National 360. We appreciate all forms of feedback. A lot of the constructive feedback you have provided appears to have inaccuracies, and we are concerned about several of your claims. We would like to better understand your experience while working with us so we can appropriately respond to these and take any action required. Please contact HR@National360.com.au so that a member of our team can contact you for further discussion. We have also escalated your concerns to our Senior Leadership Team, and all Senior Leaders have committed to making themselves available to speak with you at any time to discuss these concerns further. If you still have the contact details of your State Manager, you can also reach out to them directly. We look forward to hearing from you and understanding where this information has come from.

      Explore other reviews about National 360

      3.0
      15 May 2026
      Speech pathologist
      Recommend
      CEO approval
      Business outlook

      Pros

      The therapists are really friendly and welcoming

      Cons

      The KPI’s are way too high

      avatar
      National 360 Response
      1mo
      Thank you for your feedback. We are very proud of the team culture at National 360, so we're pleased to hear that your experience reflected this and that you found our therapists friendly and welcoming. While National 360 does not have billable hour targets, we do have productivity KPIs that support quality service delivery and client outcomes. We appreciate your perspective and welcome you to reach out to us directly if you would like to discuss your experience further at hr@national360.com.au.
      5.0
      19 Mar 2026
      Occupational therapist
      Recommend
      CEO approval
      Business outlook

      Pros

      I was initially drawn to the opportunity at National 360 due to its strong commitment to fostering a supportive and collaborative learning environment. The 360 Go Graduate Program offers a structured and encouraging pathway for graduate occupational therapists, ensuring they are well-supported as they transition into professional practice. Since joining the organisation, I have felt genuinely welcomed and valued as part of the team. National 360 provides an exceptional workplace culture that promotes professional growth while also supporting a healthy work–life balance for its employees.

      Cons

      I have no concerns working at National 360

      avatar
      National 360 Response
      3mo
      Thank you for your thoughtful and positive feedback. It’s great to hear that your experience with the 360 Go Graduate Program has reflected the supportive, structured, and collaborative environment we aim to create. We appreciate having you as part of the team and look forward to continuing to support your development and success!
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