Pros
Most of the people and the mission is great. The benefits package punches above their weight. Depending upon your manager there may be good career growth, or you could be stagnant.
Cons
The executive leadership team has completely compromised what used to be a thriving company culture. The current C-suite operates like an insulated, high-school clique, and the recent wave of terrible ratings is a direct reflection of their toxic behavior.The COO is completely and visibly out of her depth. Promoting a former marketing director into the chief operating role was a baffling decision that has led to utter operational incompetence at the executive level. Her deeply unprofessional, embarrassing conduct at company functions sets a terrible standard for the staff and has eroded all corporate respect.Meanwhile, the CEO is chronically checked out, visibly unprepared for company-wide updates, and relies entirely on personal cronyism to protect his position rather than demonstrating actual competence. It feels as though the entire organization is being used to pad executive pockets while the actual workforce suffers under an unmanageable environment with massive, exhausting HR turnover. You either blindly play along with their corporate politics, or you are pushed out.