Low Pay - Service Desk Technician II National Veterinary Associates Employee Review

Great company to work for

Don’t always have the right tools to do your job

Good benefits, decent salary, fair work life balance though may be clinic/region dependent, less restrictive and better culture as far as veterinary corporates go

Carrot and stick corporate management style. Revenue was very good when I started, and so the way we were treated by the higher ups was great. When the number of appointments and overall revenue dropped due to the economy and other situations outside our control, the micromanagement began. Though understaffed, we cannot hire anyone. Everyone is burning out. No cost of living adjustments or raises for anyone. The demands and the pressure continue to increase without acknowledgment of successes. It became clear very early on that upper management leaders have no experience in a clinic setting, as has often been my experience.