it was ok - Customer Service Representative (CSR) Nautilus Employee Review

3.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

work from home, set schedule

Cons

most of the team members sucks,If you are on last hour shift you're require to stay overtime until the que is at 0 before you can sign off

Explore other reviews about Nautilus

5.0
22 May 2025
Recommend
CEO approval
Business outlook

Pros

Communication! No matter what, whether it is about salary or raises or bonuses or anything desk related, the communication is crystal clear and transparent! There is also an amazing support team from fellow adjusters to supervisors to administrative team members that, no matter what, are there for you. And finally, your voice is heard. I'm asked my opinion. I'm not degraded or belittled, I'm asked what should we do? What's your thought on X? or Y?

Cons

None found yet. I'm sure there are cons. Maybe the system is a bit overwhelming at first but you get used to it and it becomes an amazing tool for claims processing and handling.

4.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Community, challenge, pace, leadership and product

Cons

Industry is always changing, boom And bust cycles

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