Micro-Management, constant criticism - Anonymous employee Navitus Health Solutions Employee Review

Navitus has a great culture with mission that is easy to get behind. The teams really come together to solve problems and address issue, and management usually has their hearts in the right place.

The challenges in the IT space require serious efforts to stay current with industry standards and compliance requirements, and there have been systemic problems.

I see a lot of value in working within Navitus Key Accounts because it provides exposure to complex, high-touch client relationships where the work goes beyond service management. It allows me to strengthen my PBM expertise, understand pharmacy trend and cost drivers more deeply, and partner cross-functionally to bring strategic recommendations to clients. I also value Navitus’ transparent model because it creates a stronger foundation for consultative conversations with clients and consultants.

Key Accounts can be high-pressure, the workload can be reactive, you may be accountable without always having direct control, transparent PBM does not mean simple PBM, key clients can require a lot of polish and emotional control, internal process changes can create friction