Family Friendly, but chaotic - Anonymous employee Navy Exchange Employee Review

3.0
22 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company does put family first. If I've ever had a family situation to take care of they say not to worry about work, take care of your family. Also, a lot of really good people work here. It is a very diverse work place.

Cons

Dysfunction seems to be part of the culture. And because of the tough times for retail everyday is like a three ring circus, there is no sense of calm. Employees within departments are treated vastly different. Special favors seem to be given to certain people. Some departments let you work a compressed schedule or from home on occasion and others don't. Your annual review score of your performance isn't based on your performance. It's based on how much money they have to give you. So you may perform well but your score sucks because they don't have much money for your raise. We have some managers that are good people but they have no backbone when needed to stand up for their employees. Morale is terrible. Certain departments have absolutely no place to grow, once you are in your job you have no place to advance to.

Explore other reviews about Navy Exchange

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Job itself is quite easy - Don't have to deal with full public - Health benefits are nice - Get access to tax free product. - Very generous time off/sick time compared to other companies

Cons

- Management can be difficult to work with and seems inexperience in the technology that the workers are using to do their jobs. - registers, scanner guns, payroll software, store technology in general feels very outdated by todays standers and make it difficult to do my job. -Taking time off is difficult because of how poor management is with operating payroll software. - Hardly any training for new staff. - People that need to be fired aren't let go, but people that do a good job leave because management doesn't do anything about it except file a report. - Constant rotating staff that seems to be never questioned why they're leaving. - Pay is insulting compared to other companies.

See reviews by: Helpful|Rating|Date|All