Great environment to work in but......... - Customer Care Associate Neiman Marcus Employee Review

3.0
10 Apr 2013
Recommend
CEO approval
Business outlook

Pros

There is a sense of togetherness. Everyone wants to help each other to be successful.There are opportunities to move up after 6 months of employment.

Cons

We were hired as full time associates. Because business has been slow our paychecks have been 55-60 hours instead of 80!!! Don't our bills and families matter? It does not feel good to be able to earn full time hours when it is convenient for the company.

Explore other reviews about Neiman Marcus

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount and free samples

Cons

A toxic environment where sales are almost zero because vendors are pulling their product off the shelf because their bills aren’t getting paid. They’re in the middle of coming out of a bankruptcy , if a client does come in, we usually don’t have the product to sell them ,only lines who are partially thriving is fragrance ! The hours are terrible. You get off work at nine and you’re expected to be back at 9:30 AM.

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