Bad environment - Sales Assistant Neiman Marcus Employee Review

1.0
5 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Free food when there's a vendor's rep visiting the store.

Cons

Working at NM has been a frustrating experience due to a serious lack of leadership and accountability. Upper management consistently fails to provide clear direction, leaving assistants confused and often overburdened with unrealistic expectations. They always ask for too many tasks (follow-ups, operations, social media, sale strategies, housekeeping) without offering the necessary support to succeed. On top of that, the work environment is toxic, with abusive treatment from certain managers & stylists who seem to think that intimidation is an effective management style. Constructive feedback is rare; instead, many employees are subjected to harsh gaslighting criticism, and micromanagement. Favoritism is another major issue. Certain employees seem to get special treatment, or easier workloads based on personal relationships rather than merit. This leads to resentment and low morale across the department, as hard work often goes unrecognized unless you're part of the favored circle. Also, there's no moving up with this position, you'll stay the same forever. Overall, this is a company that needs to seriously re-evaluate how it treats its employees, from the top down. Without changes in leadership and culture, the work environment will continue to deteriorate, especially after the merger.

Explore other reviews about Neiman Marcus

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* If you have an amazing team and management the day goes by fast. * Commission. * Easy to rely on foot traffic to meet goals. * If you ask for growth, they set thing ups that align with what you want, you just need to ask.

Cons

* If its slow, its SLOW. * There can be drama, it just depends on the department you're in.

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

good pay, good retired tech/fashion prop sales, hour long lunches

Cons

terrible work environment with whole bunch of eating disorder talk and projection at models (even from some management), management makes everyone stay until 4:30 even when all the minimum work requirement (and oftentimes more) is done, they will write you up for something extremely small then dismiss a big thing from another employee, terrible communication between managers therefore terrible communication to employees, employees get publicly ridiculed when they're just asking questions even amidst the terrible communication issues that are already there,

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