Don’t bother - Customer Service Assistant Network Rail Employee Review

1.0
7 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay for an entry level job Benefits like travel loan, 75% off leisure national rail travel which helps out

Cons

Current victim of bullying from an SSM within a network rail managed station. Afraid to speak up due to fear of retaliation especially from senior station management. Management are the most toxic people in the world. Won’t care about you until you slip up then they rain hell on you. Overall work environment is toxic. If you don’t ‘worship’ management especially the senior station management like head of station, station manager expect to get treated like dirt. Progression is slow and you won’t get anywhere at all. Started with a few people within the same role and now 90% of us are looking for new jobs.

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5.0
20 Apr 2025
Recommend
CEO approval
Business outlook

Pros

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Cons

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4.0
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Recommend
CEO approval
Business outlook

Pros

Awesome company to work at nice

Cons

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