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New Century Health

Is this your company?

If you love chaos and layoffs, this is the place for you - Anonymous employee New Century Health Employee Review

1.0
29 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO for employees. Affordable benefits. Good for minorities, LGBTQ+, etc. Ok pay.

Cons

Very cliquish organization, making it hard for outsiders to fit in. Very badly managed growth means systems and processes can't keep up, and because the organization can't meet the demands of the growth, finances are impacted and they end up laying off people. It doesn't even make sense. This organization has already had two large lay offs this year, so don't expect to be here long unless you're a part of the club or a minority or LGBTQ+. Bonuses are tied to outcomes that employees cannot meet because the systems, processes, personnel, etc. are woefully inadequate to meet the need. As a result, launch of needed tools and programs keeps getting pushed out more and more and more so that employees' hands are tied when it comes to producing the desired results. It's like being required to drive a car across the country in three days, but it's missing a tire and you have no ability to get a new one. Then you get penalized because you only made it a few feet. Promises are made over and over and not met, but no adjustments are made to performance expectations. I don't know how an organization that - on paper at least - has so much going for it can be managed so badly that they 1) struggle to make a profit and 2) have to keep laying off people?

Explore other reviews about New Century Health

5.0
22 Dec 2024
Recommend
CEO approval
Business outlook

Pros

I had the privilege of serving in a leadership role at New Century Health, where I witnessed firsthand the exceptional dedication of the team to improving patient outcomes. The organization's focus on oncology and cardiology is unmatched, with highly skilled Oncologists, Cardiologists and all employees who have an amazing culture with a patient centric vision to go above and beyond to ensure patients receive life-saving treatments. The collaboration between the medical staff and providers is truly inspiring. New Century Health consistently supported providers in delivering evidence-based care, ensuring the most effective and innovative treatments are available to patients. Their commitment to quality, precision, and compassion creates an environment where patients and their families can feel confident in their care. As a former employee, I take great pride in having been part of a team that prioritizes excellence and genuinely cares about making a difference in people’s lives.

Cons

Cons of New Century Health Post-Merger with Evolent While my experience at New Century Health prior to the merger was overwhelmingly positive, the transition brought significant changes that impacted the organization’s operations and values: Loss of Patient-Centric Focus: The merger shifted priorities, with greater emphasis on operational models that sometimes felt more aligned with cost-cutting than the patient-first values New Century Health was previously known for. Leadership Challenges: The integration introduced new leadership structures that felt less cohesive and less transparent, leading to confusion and a lack of alignment within teams. Operational Complexity: Processes became increasingly disorganized post-merger, creating inefficiencies that impacted both provider support and employee morale. Diminished Organizational Culture: The strong, mission-driven culture that defined New Century Health prior to the merger seemed to erode, making it harder for employees to feel connected to the company's goals. Focus on Denial Management: The operational focus seemed to shift toward a denial-based model, which created tension with the patient-centric ethos that had previously been a hallmark of the organization.

4.0
1 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and the culture are great.

Cons

Management lack servant leadership and initiatives.

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