Work Hard, Work Harder, Earn Less and Even Less - Financial Services Professional New York Life Employee Review

3.0
23 Apr 2015
Recommend
CEO approval
Business outlook

Pros

I was with NY Life for just over four years. Quality Council Agent my second year, Executive my Third and was prorata for Executive again this year. It's a great career for those looking for a change and who like to help people. Fabulous training program designed to help you enter into a sales career. You set your schedule. You get to help people. Great career agent model.

Cons

Too much training. My first 3 years I averaged 15.7hours/week in mandatory training sessions that occurred 3/week. Including drive time I spent 22.7hrs/week in red time. This amounted to an uncompensated part-time job. Upper management lacks oversight/control over Managing Partners Training strategies and implementation of training programs. No email CRM system is available for use (without a ton of red tape). In today's age of content marketing it's mind-boggling that a partnership with an e-system like MailChimp, SalesForce doesn't exist. Drive sales, but don't give your agents the technological/marketing tools to cost-effectively and time-efficiently market their brand. NY Life misses the mark when integrating/aligning brand marketing at the Agent/RR level. There's a huge disconnect and I'm still utterly baffled by the sheer number of things NY Life could be doing, could be providing its agents and hasn't - not even an inkling of a clue that these "no-brainer" systems are absolutely necessary in building a book of business. In fact it's what motivated me to apply for the Strategic Marketing position that I accepted. It's why I'm leaving NY Life. Confusing/unfair Underwriting practices. Lack of transparency. They push high annual Whole Life premiums and when you write those cases your commission is gutted. On a $70k annual premium I earned roughly 12% in commission. It was peanuts and certainly even 35% could've changed my life and greatly enhanced my business.

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5.0
11 May 2026
Anonymous employee
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CEO approval
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Pros

Great culture and leadership team.

Cons

None as yet so far

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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