Pros
The main reason that most people stay here for any length of time is the people. Some of the employees genuinely care and make large sacrifices to do their job as best as physically possible. During my time at NewPointe I formed relationships that have affected my life in ways I could not imagine. In my position I always felt that I had what I needed to complete my responsibilities. It is rewarding to see people experience life-change and know that your work contributed to them changing. Some flexibility in schedule (salary employees). Working around life events was never an issue.
Cons
The biggest issue with this organization is trust. As in, there is very little for staff members. The desire to control and micro-manage from the top breeds distrust that has saturated the culture. Leadership will tell staff members what decisions to make and then turn around and ask why people aren't stepping up and making them on their own. This creates a very discouraging cycle that ends in many people finding other employment earlier than planned. High-demand and stressful working environments. After working 40+ hours each week many staff members also serve on the weekends. There is no time adjustment for serving and families suffer. For many staff members the weekend is a source of anxiety, not relaxation. During my tenure I only received a performance review during one year. The opportunities for advancement both positionally and financially depend exclusively on how leadership views you at that moment. Multiple high-performing employees were let go because they were not "YES" people and spoke out against poor decisions. Under-performing employees stayed and even promoted because of their relationship to leaders. Funds were not available to pay vastly underpaid staff yet became available for frivolous expenses when leadership requests were made.