Pros
- The rank and file staff (and people managers) are among the best. This is the only positive about NewRocket. My peers and I are actively looking elsewhere. I legitimately don’t know of anyone who’s NOT looking to jump off the sinking ship.
Cons
- Continual mass layoffs. We’re on what, round 9 of this year? - Hyper-focused on billables. Unrealistically prioritizing this as the company wants to position itself for a sale - Zero culture. Went from a culture-first, excellent leader to what we have today - Are you in North America? Good luck because we’re slowly replacing everyone with India so that we can maximize profit margins. - Layoffs and departures from NA are rarely replaced. Company gloats about hiring so many out of India in the midst of NA layoffs. - No longer focused on quality. Cut costs, undersell SOWs, and let the PM and project team deal with the mess. Poor CSAT? 100% project team’s fault! - Career development and growth? Non-existent. They took away people managers’ time to mentor and coach their teams in the name of “freeing them up” to take on more billables. Smart move! - Top talent continuously leaving of their own accord. When you see this happening at such a rate, you know there are fundamental problems at this company - Executive management? Completely out of touch. Only time they show enthusiasm or excitement is when they’re salivating over increasing billable targets for everyone without any contemplation (nor increased compensation) - Undefined PTO. Sold as “Unlimited or Flexible PTO”, but not really. There are clearly set limits, but HR does not want to communicate it as it puts them in a precarious position. Have you ever worked at a place that doesn’t tell you how many days off you get? I can now say I have! - The company will deny it, but employees know that senior leadership is in full damage control on Glassdoor so as to try and maintain a 4+ rating in order to attract foreign talent. Take note as you read through their responses to critical insight