The company deteriorating - Senior Instructional Designer Newrez Employee Review

2.0
4 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Build relationship with other people and create partnerships with nationwide teams. After office closures many positions became remote. If there is an office closeby, would require commute to the office. In the time I was with Caliber, I was fortunate to have the support from Caliber leaders to move to various teams and begin my true career aspirations. Technology support is top notch especially in desperate times of need.

Cons

I was with the company for over 11 years and this place became my second home. Initially, when we were just Caliber, there was a focus on employee experience, refreshing culture, and a sense of pride for being part of the company's mission. Everything started falling apart after NRZ investment. Corp bought Caliber and combined us with Newez, and Shellpoint mortgage. Upper management on the Caliber side began leaving including the CEO (he was exceptional and so talented) and then unsettling times happened. Continued layoffs began in large quantities about every month and the environment became toxic especially in how layoffs were being handled. Telling some people they were getting laid off and then nevermind can stay a couple days later. Unfortantely, most of those getting laid off are on the Caliber side. With most upper management on the Newrez side, they seem to be keeping their people and reducing the combined company headcount. Employees are spread thin with responsibilities that were supposed to be for multiple people creating challenges to support and causing a highly stressful environment. I was no longer able to do the role i was hired to do because i was filing in someone else job. There is lack of leadership, direction, prioritization, and employee support. Many have started seeing the red flags so leaving on their own, but many like I had/have hope things would get better. Some managers are awesome, but there are also some on the Newrez side who are not transparent with what's happening to prepare the team and makes promises that can't be fulfilled. I was asked to provide where I spend most my time, and where I would like to spend most of my time. A couple days later I was invited to an early meeting to be told I was getting laid off and wanted to ensure I felt comfortable getting laid off. Managers need training on how to express empathy and be tactful during layoff conversations. I didn't get a thank you for the 11+ years I've been with the company or show much care about me and my family. It was more of going down a checklist, keeping it short, and not providing much guidance of how HR will contact me, return of equipment etc. Unfortunately, the company left a sour taste and I look forward to moving on. I wasn't doing what I loved anymore and instead was required to do monotonous tasks that were not allowing me to shine and show my full potential.

Explore other reviews about Newrez

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
2d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
3d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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