High Stress - Team Lead Newrez Employee Review

2.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

You can make really good money, but it's kind of offset by extremely high cost insurance. You will work a lot of hours but you can easily make 60-70k and if a top performer you can make 80-90k, once in management you'll be in a 6 figure income.

Cons

You work a lot, they micromanage everything and most the hall monitors aren't consistent, so you can get in trouble one month for something that was fine last month. Constant change with poor training and execution and constantly trying to find ways to pay you less. They'll implement new programs and processes and use them to impact your bonus, while not making expectations or procedure, clear and understood. Before they merged it was great but after the merge and several management changes, it became very toxic, extremely stressful, too the point that you'd see several employees have breakdowns. They don't value core values, only numbers and they don't care if you are above board ethically as long as it produces numbers and isn't risking fines.

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Newrez Response
2y
We appreciate your feedback. We understand you have some concerns about your workplace, but it’s difficult for us to respond effectively to anonymous reviews. We hope you shared your thoughts with our Human Resources team during your exit interview, but if you didn’t, we invite you to email HR@Shellpointmtg.com about your concerns.

Explore other reviews about Newrez

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I get to work remotely. They have a good retirement plan/401K. I work autonomously with very little oversight, meaning there's no micromanaging. They are great with holidays and time off. Very inclusive and socially aware. Those are two reasons I've remained employed by them.

Cons

The salary is lower than preferred. I've worked two years with zero pay increase because "no pay increases for remoter employees". The health insurance is lacking and not fantastic, but I'm not sure that's really a con since nearly every health insurance plan in America is lacking.

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Newrez Response
2d
Thank you for sharing your feedback. We're glad to hear you value the time off and inclusive culture. We also appreciate your perspective on compensation and benefits. Feedback like yours helps us continue to evaluate and improve the employee experience.
2.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great work/life balance - Awesome coworkers - Lots of opportunities to try new things and be innovative

Cons

- Senior leadership does not value remote workers and doesn't get to know them/engage with them - Frequently lays off remote employees, regardless of performance, achievements, or job role, sometimes without offering options to move or relocate. They also on occasion use underhanded tactics to pressure remote employees to leave so they don't have to pay out severance. Lastly, unless required by your state's law, they never pay out your remaining time off - If you start underpaid, you will remain underpaid even after promotions - Job performance does not impact yearly bonuses/increases. Pay doesn't keep up with inflation

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Newrez Response
3d
Thank you for sharing your experience. Your feedback matters, and we’ll make sure it’s reviewed by our team as we continue working to improve. We appreciate you taking the time to let us know your thoughts.
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