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Next STEPS Worldwide

Is this your company?

You Deserve Better! - Anonymous employee Next STEPS Worldwide Employee Review

1.0
20 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great clients and co-workers. Able to build skills.

Cons

If I could give negative stars to rate this organization I would. The owners do not care about their staff or the people they serve. This place has unbelievable staff turnover as it seems that at least one person leaves a day. It is common that a person can have a different therapist every 3 months due to staff leaving in droves. There is no opportunity for closure or transition for clients when a staff member leaves. It is unfair that a person has to tell their story over and over again with a new therapist constantly, and work to build trust with new staff over and over again. Instead of upper management caring about why their staff is leaving in droves and making needed changes, their solution is just to replace you and bring in new people. Then the cycle repeats. You are nothing but a number. The stress, unmanageable caseload, lack of support and concern for staff and clients, and lack of communication between upper management and staff begins to wear on you. Read the low scoring reviews because there is truth to them all. For a person looking for services or a person considering employment here, I implore you to please, please, GO SOMEWHERE ELSE!! YOU DESERVE BETTER!!!

Explore other reviews about Next STEPS Worldwide

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Meaningful work that changes lives Great team culture and collaboration Opportunities for growth and learning Inspiring mission and values

Cons

Fast-paced environment (keeps things exciting) Growing company with lots of change

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- The clients and being able to build meaningful relationships with them. - Coworkers

Cons

- High caseloads and workload expectations. - Frequent policy and workflow changes. - Limited training and onboarding support. - Chronic understaffing. - Inconsistent communication from leadership. - Employee concerns did not always feel heard or addressed.

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