Toxic Culture That Starts with the CEO - Customer Ambassador Nextbase Employee Review

1.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Pros: • A few genuinely kind and talented coworkers • You’ll learn how strong your boundaries are (the hard way)

Cons

• Toxic CEO and senior leadership team • Fear-driven management • Zero accountability • Constant turnover and burnout • No real growth or support I’ve never worked anywhere with a culture as toxic as this one. The problem starts right at the top — the CEO sets the tone with fear, favoritism, and constant drama. Instead of leading with respect or integrity, they thrive on intimidation and control. It’s a “yes-man” environment where speaking up or questioning anything is seen as disloyal. The lack of females who work here is quite apparent , they don’t last long and are undermined until they go or are pushed ! There’s zero accountability in leadership. Mistakes get swept under the rug, blame gets passed around, and those who actually try to fix problems are made to feel like the problem ( or they just disappear!!) Managers mirror the CEO’s behavior — gossip, backstabbing, and emotional manipulation are just part of the daily routine. It’s sad because there were some great people -experienced smart, hardworking employees who genuinely cared - but they get crushed under the weight of poor leadership and endless chaos. Burnout is rampant, turnover is constant, and morale couldn’t be lower. If you value your mental health, run the other way. No job, no paycheck, and no title is worth the emotional toll this place takes.

Explore other reviews about Nextbase

5.0
18 May 2022
Recommend
CEO approval
Business outlook

Pros

Company is based out of the UK, probably the best team in the U.S. to work for!

Cons

It is a smaller team for North America, so you have to take on many responsibilities

4.0
10 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good vision for the business

Cons

Strategies not adapted to different markets.

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