Pros
Sometimes snacks available in lunch room; depending on your level of favoritism there is a year end bonus just depends what percentage you get. Turn around rate is extremely high so if you are looking for a job there will always be one open. Company is growing.
Cons
No training provided except to read through outdated documents. Follow company procedures and if ur favored ur good- not favored ur screwed. People are in jobs they don’t want to be doing. Every week someone new is threatening to quit. High turn over rate unless they counter the offer then it’s the same story a few months later. Clients complain about the product a lot but hey you can only provide so much to ur huge clientele when u utilize a revolving door strategy. Client relations department doesn’t exist. with having a severely understaffed call center I hope no clients expect to get actual assistance (I have listened to support staff lie about what the problem is just to get off the phone). Oh and the salary they offered you? That’s not for 40 hours a week. That’s for 50-70 hours a week so make sure u aren’t getting paid minimum wage when offered a salary