employer cover photo
employer logo
employer logo

Norfolk Southern

Is this your company?

Long-Time Employee Hoping for Future Growth, Yet Fading Confidence in Opportunities at NS. - Technology Engineer Norfolk Southern Employee Review

2.0
28 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Working at Norfolk Southern has been a positive experience marked by several notable pros. One of the standout aspects is the commendable work/life balance the company promotes. This balance allows employees to excel in their professional roles while still enjoying personal time, fostering a healthy and sustainable work environment. The corporate office is equipped with excellent amenities, enhancing the overall workplace experience. From well-maintained facilities to thoughtful employee spaces, Norfolk Southern invests in creating a comfortable and enjoyable workspace for its staff.

Cons

In recent times, the balance between pros and cons at Norfolk Southern has tilted, with the disadvantages starting to outweigh the positives. The existing issues with upper management's disconnection from day-to-day operations and a less competitive compensation structure have become more pronounced, impacting the overall work experience. The limited growth opportunities at certain career levels and the challenges in navigating internal mobility have contributed to a sense of stagnation for employees. As a result, the current state of affairs at Norfolk Southern suggests a need for strategic improvements to address these concerns and ensure a more balanced and fulfilling work environment for its workforce. Furthermore, an additional concern that has become increasingly apparent is the management's tendency to retain employees who contribute very little to the overall productivity of the team. It appears that some managers are reluctant to address or let go of underperforming staff, creating a dynamic where unproductive employees continue to linger within the organization. This situation has become demoralizing for those of us who consistently contribute to the company's success, as it fosters an atmosphere of inequity and frustration. Addressing this issue and fostering a more performance-driven culture would significantly contribute to improving the overall morale and effectiveness of the workforce at Norfolk Southern.

Explore other reviews about Norfolk Southern

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training provided at training center

Cons

It was 3 weeks feel like needed to be longer

3.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on the team you are in, it can be very flexible, and you’ll be working with nice people.

Cons

HR needs to step in more, they are supposed to set a precedent yet it seems like the higher ups in different departments actually set the expectations. Which can be toxic, and some managers clearly don’t know how to manage teams. HR seems to be a nice and fun department, but the rest of the company has lackluster reviews. Also, stop advertising a total rewards package to new hires when you need to work over fiver years to get some benefits and due to the merger they won’t actually get that package. Just raise your base salaries.

See reviews by: Helpful|Rating|Date|All