It starts at the top - Anonymous employee North Employee Review

1.0
12 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great building/office environment - like most things at this company, it looks great from the outside. The front line staff and managers are also fantastic people - they do the best they can to service customers and produce and for the most part are really dedicated to their teams.

Cons

So many to list but like the title says, let's start at the top. This is the only company in my career where people actively try to avoid interactions with the CEO/Founder. There's never a kind word to be heard from his mouth and he seems to actually enjoy tearing down and demotivating the people at his company with his "passion". I could go on and on but let's skip to a summary: This company looks nice and seems professional from the outside but there's some serious rot below the surface. The upper management has turned over significantly and there's a lot of Yes-people at the top now who will say whatever it takes to stick around for another few months. Turnover is stratospheric in every area except under the former COO, so of course she and the top leaders in that area were all shown the door. If you join this company, you should have a quick exit strategy - you'll need it.

Explore other reviews about North

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

avatar
North Response
1d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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